At C3x Leather Company, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 7-day exchange policy. To be eligible for an exchange, the item must be unused and in the same condition in which you received it. You will be responsible for the cost of shipping the item back to us. Once we receive the item and have determined that all requirements have been met, we will process your exchange within 5-7 business days. Please contact us with any questions about our return or exchange policy.